Frequently Asked Questions

S & S Precision Post only uses the posts that we build.  We take great pride in providing you with a product we know is ours.  Our posts are all built from the same dimensional lumber and constructed to look alike.  We will not remove any other posts.  If you have a sign that is hanging from a post we did not install you have two options.  Option #1 is to retrieve the sign yourself.  Option #2 is to submit an order for “Sign or Rider Pick Up.”  We will then retrieve the sign for you and place the post on the side of the residence.  We strongly suggest you contact the real estate sign post installation service that installed the post so they can retrieve their post. 

 

 

This is the process for ordering a post removal or renewal: 

Go to My Account, My In-Use Inventory, leave the text box blank or type in a house number only. Click Find.

Find the address and click the blue Action button on the right. After clicking the Action button you will see a pop up box called Inventory Actions.

In that box you will see Removal Options and Renewal Options. If you have more than one inventory item the option may say Remove/Renew one post or it may say Remove/Renew all posts.

Click on the option that meets your needs and complete the order.

Remember you order is not complete until click the submit button and you see the Congratulations! screen.

 

Call S & S Precision Post at 808-646-1442 and we will work with you to find or design what you are looking for. 

 

In the menu, you go to My Account > My Dashboard. There you will see a list of your most recent orders. Click the red X to cancel an order. 

 

We suggest that you wait until we are actually under a “watch” or “warning”.  At that time you should remove only the sign panel and any riders.  Leave the post in place as it offers very little wind resistance. After the threat has passed, just hang the sign and riders.  S & S Precision Post will not be able to remove your sign in the case of any storms. If you or your client decides to remove the entire sign and post, there will be a charge to go out and reinstall the sign.  S & S Precision Post will continue to work until we are under a watch or warning.  After the storm passes, we will resume work as soon as it is safe to do so. 

 

Our installers work Monday through Friday, excluding holidays. Orders that come in on Saturday and Sunday will normally be completed the following Monday. If you have any questions or special needs please contact S & S Precision Post. 

S & S Precision Post services the following locations on these days every week:

Bonita/Estero:  Monday – Friday

Lehigh/Alva:  Monday – Friday

Cape Coral: Monday – Friday

Fort Myers: Monday – Friday

If you need expedited service to these areas, please contact S & S Precision Post.

 

A trip charge is an additional fee placed on distant and less traveled locations in SWFL. The additional fees are used to offset the time and fuel costs associated with traveling to these locations.  Trip charges are listed on the Services page and will be automatically added to the order when a corresponding city or zip is entered.  Please contact S & S Precision Post for more information. 

 

S & S Precision Post will not share or sell our customer’s information to others. 

 

In order to provide the most efficient service, we recommend you allow us to manage your signs.  We prefer to have the signs left for our installer at the installation address.  We will bring the remaining signs back to our shop and keep them there.  When a post is removed, we will wipe the sign down and replace damaged grommets if needed.  If a sign is damaged beyond repair we will notify the agent.  When your inventory of signs is getting low we let you know so you can order more.  If you are an office manager and have numbered signs, or installers will be able to add this to each completed work order for your records.  The “pick up sign or rider” item on our price list is intended for special trips that are out of our installers way and for commercial sign pick up.  Call S & S Precision Post for more details!