Terms of Service (Commercial)

OUR TERMS

All signs, posts, banners, or other installments do not include free removal service. Removals are charged separately. Additional trips requested will be subject to an additional fee (per trip). Please review the fee schedule on our web site. 

It is your responsibility to know city and association rules governing placement of posts and to communicate them to our installers. 

If you need a post reset or moved there will be an additional charge. We offer no guarantee against the forces of nature, or vandalism, however we are willing to work with you if we can determine a sign has fallen do to poor workmanship or defective materials.

Our installers will always use their best judgment and industry standards for post/sign placement. However, if you would like a sign placed in a specific location, you must indicate this on your request by providing any or all of the following with your request:

1. Mapping service satellite images from Google and Mapquest zoomed very low so our installers can see the details of the property.
2. Street level views from Google taken straight in front of the sign location make it easy for the installer to see the exact location of the post.

When providing instructions/directions, please remember the installer has most likely never been to the property.

Requests received that have incomplete directions or instructions will not be accepted by our installers.
 
BILLING/DELINQUENT ACCOUNTS

For billed accounts, our terms are payment in full, net 15 days, unless otherwise agreed to in writing.  If order invoices are consolidated into a single invoice and sent out once during the month, terms are net 15 days from the date on the consolidated invoice, not the date you received it by mail or e-mail, unless otherwise agreed to in writing.
 
You will receive an invoice to your registered email account after the work order has been submitted.  This will be the only invoice sent.  If for some reason you cannot open or read the html invoice we send by e-mail, you can retrieve the information other ways as explained in the e-mail.  Not being able to open or read the html invoice is not a valid reason for late payments.

On any invoice there may be orders that will be in progress, or on hold. We treat these orders as if they are completed, for billing purposes only, as we have to have a cutoff date due to process requirements. Any errors resulting from this process will be dealt with on the next billing cycle. 

Past due accounts are subject to a late fee per chargeable item per the fee schedule. An account is past due if payment is not received on the due date. We are not responsible for the actions of the US Postal Service. Payment must be submitted in order to arrive on the due date. Fifteen days after the due date the account is delinquent unless other terms are agreed to. 
  

S & S Precision Post LLC reserves the right to remove all posts without exception or notice if the account is delinquent.

S & S Precision Post LLC reserves the right to charge any credit card on the delinquent account to bring the account current.
  
If any posts are removed due to non-payment, the customer is still liable for payment of the original install and/or any re-installs. 
  
Customers will be responsible for all collection and legal fees incurred in the collection of a delinquent account. Delinquent accounts may be referred to a collection agency and notice may be sent to a credit reporting agency.